/ Shipping Polices
Shipping, Delivery and Returns
EXCLUDES duties and taxes.
Actual shipping costs are quoted in shopping cart after entering your shipping address. TerraMaster may change rates and include additional delivery area surcharges for remote areas.
SHIPPING & DELIVERY TIMES
ORDER FULFILLMENT TIME:
TerraMaster ships your product within 48 hours of your order.
7-15 Business Days
TerraMaster does not ship on weekends or public holidays and on some occasions may take two business days to ship if there are any complications with your order. If your product is on back order you will be notified before purchase (or possibly after sale if unexpected sales volumes occur).
You will receive email confirmations upon order placement, and at time of shipment. Your shipment will begin tracking at the END OF DAY (or next morning) after your order ships.
See terms of warranty and returns.