TerraMaster Brand Promise
In order to help users purchase TerraMaster products that meet expectations and improve user experience, we make the promise as following:
If the product has quality failure or does not meet your needs, you can contact us within 30 days after purchase to replace it, and get the compensation for an additional 6-month warranty.
1.If the product has quality failure, it can be replaced for free, and the warranty of the replacement model can be extended for 6 months;
2.If the purchased product does not meet your requirements, a correct model can be recommended and replaced, and the warranty of the replacement model can be extended for 6 months.
Note: warranty extension policy is valid within 30 days of the product purchase date.