Due to the effects of the ongoingcoronavirus outbreak, delivery times will take 7-10 days

 

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  • What should be done as to the slow transmission speed of TNAS?

    If users find that the transmission speed (reading/writing) of TNAS is far lower than the official test values, it indicates that the TNAS device or network connection has abnormal situation. Please exclude exception one by one according to the instructions below:
    1.The computer uses wireless network. The transmission speed will be greatly reduced if computer users use wireless network for data transmission. To ensure a sufficient transmission speed, we recommed using a wired network.
    2.Hard drive failure. Data transmission speed will be affected when the hard drive within TNAS fails.
    3.Network failure. Please check if the network connection to the network cable, router or Switch port is normal.
    4.Computer failure. If the computer invaded by viruses or the computer network card fails, data transmission speed will be affected.

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