1. When can I expect to receive my order?+
Once your order has been confirmed, it will be shipped within 2 working days. Please note that your order will be confirmed within 24 hours, except during weekends and holidays. The approximate transit time for shipping locations within the contiguous United States is around 3-4 working days.
2. How much does shipping cost?+
All orders over $100 are shipped for free. For orders under $100, the shipping charge will be $5.00. When you purchase your product onwww.terra-master.com, the shipping charge will appear on the payment options page of the checkout process.
3. Can I return my TerraMaster product?+
All TerraMaster products come with a satisfaction guarantee. Therefore, try your product for 15 days with TerraMaster’s risk-free trial period, and if you are not satisfied for any reason, simply return it within 15 days for a full refund of the purchase price. If you are returning an item for quality-related reasons,then TerraMaster will refund the shipping cost.
Please contact order@terra-master.com before returning your order.
