Service
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Effective Date: October 15, 2025
Last Updated: January 28, 2026
TDAS Mobile software is a mobile application product under the TerraMaster brand, developed by Noon Technology Co., Ltd. (hereinafter referred to as "we"). We understand the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhere to the following principles to protect your personal information: principle of consistency between rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we promise that we will adopt corresponding security protection measures in accordance with industry-standard security practices to protect your personal information. Please read and understand this Privacy Statement carefully before using our products (or services). We are committed to protecting your personal privacy and the information you decide to share with us. This Privacy Statement is intended to explain the policies regarding data collection and use when you use the TDAS Mobile software (hereinafter referred to as "the Software"). By using the Software, you will be deemed to have agreed to the relevant provisions on information collection and use contained in this Privacy Statement.
To provide you with a complete and high-quality service experience, the Software may collect the following information during operation:
● Unique device identifier (DEVICE_ID)
● Hardware model of the mobile device
● Device manufacturer, device model, device brand information
● Application launch data
● Exception and error logs
● System logs (used to analyze potential errors and crash causes)
● Basic information of personal photos, videos, audio, and files (used for backup and upload services)
● Metadata such as file type, size, modification time, etc.
All information is collected based on the following legitimate and proper purposes:
1. Service Provision and Optimization: Providing statistical analysis services to improve product performance and user experience.
2. Functionality Implementation: Ensuring the normal operation of the Software, providing.
3. Error Diagnosis: Analyzing application crashes and exceptions to enhance stability.
The operation of this Software requires obtaining the following permissions on your mobile device. You can turn off these permissions at any time in your mobile device's settings, but doing so may affect the normal use of corresponding functions.
The specific permission names and related descriptions are as follows:
● Data access permission: Reads your personal photos, videos, audio, and files for backup and upload services.
● Internal storage access permission: Used to read/write your mobile device's internal storage to help you complete backup, upload, and download operations. This is an essential core permission for the Software; without granting this permission, you will not be able to use the Software normally.
● External storage write permission: Used to write files downloaded from the Software to external storage devices.
● Read External Storage Permission: Used to read files on external storage devices through the Software.
● Delete Cache Files Permission: Allows the app to delete cache files.
● Request Install Permission: When opening the Software's APK in the application management module, used to trigger the system's APK installation operation (dynamically acquired, requires active user authorization).
● Install Applications Permission: Used to automatically call the Software's package for updates when updating the Software.
● Get Battery Statistics Permission: Used for the feature option to automatically pause backup when battery is low to save power (dynamically acquired, requires active user authorization).
● Read/Write System Settings Permission: Used for running applications in the background.
● Read System Logs Permission: Obtains relevant system logs to analyze potential errors and crash causes.
● File Information Read Permission: To provide file transfer and backup services, we need to read basic information of your personal photos, videos, audio, and other files.
To provide complete functionality and services, we have integrated the following third-party SDK:
● Scenario Description: Integrated by default as the uni-app basic module, used as the rendering engine for uni-app's nvue pages.
● Privacy Policy Link:
https://terms.alicdn.com/legal-agreement/terms/suit_bu1_taobao/suit_bu1_taobao201703241622_61002.html
● Organization Name: Taobao
Our products and services are primarily intended for adults. We understand the importance of protecting minors' personal information and take special measures to protect it.
If you are considered a minor (below the legal age of adulthood) according to the laws of your country or region, you must read this policy under the guidance and in the company of your parent or other guardian, and you must obtain explicit consent from your guardian before using our services or providing personal information to us.
If you are the guardian of a minor, please ensure that the minor uses our services only after obtaining your authorization. Regarding the minor's personal information collected with your consent, we will only use or disclose such information as permitted by laws and regulations, with your explicit consent, or when necessary to protect the minor. If you have reason to believe that we have collected a minor's personal information without proper authorization, please contact us immediately at support@terra-master.com. After verification, we will delete the relevant data as soon as possible in accordance with the law.
We will not share your personal information with any third party without your explicit consent, except in the following circumstances:
1. Legal Requirements: As required by laws, regulations, judicial procedures, or go0vernment authorities.
2. Protecting Rights and Interests: To protect the legitimate rights and interests of us, our users, or the public from harm.
3. Protecting Rights and Interests: To protect the legitimate rights and interests of us, our users, or the public from harm.
4. Authorized Partners: Sharing necessary information with authorized partners solely for the purposes stated in this policy.
The information shared is limited to what is necessary to achieve specific functions or services and is bound by strict data processing agreements.
We may update this policy from time to time. Without your explicit consent, we will not reduce your rights under this policy. We will post any changes to this policy on this page. For significant changes, we will notify you through one or more methods such as push notifications, pop-ups, or sending emails, and seek your consent again. After we update this policy, if you click agree and continue to use the service, it means that you agree to the content of this policy (including the updated version) and agree that we collect, use, store, disclose, and transfer your relevant information in accordance with this policy.
If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise your personal information rights, please contact us via the following methods:
Address: Room 506, Building 8, 1970 Science and Technology Park, Minkang Community, Minzhi Street, Longhua District, Shenzhen
Customer Service Email: support@terra-master.com
Online Customer Service: Via the official TerraMaster website: www.terra-master.com
We will respond to your inquiry within 15 working days after receiving it.
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After Sales Service:
service@terra-master.com
order@terra-master.com
Technical Support:
support@terra-master.com
2-year warranty
Support 24/7
Contact Us
Address: Longhua, Shenzhen, China
After sales service:
service@terra-master.com
order@terra-master.com
Monday to Friday 9:00-18:00
Technical support:
support(at)terra-master.com